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RETURNS AND WITHDRAWAL
To proceed, please complete the following form and send it to us. You will receive our reply by email. You have 14 days to submit the form and return the products. You may also contact us by email at info@atrezofotoinfantil.com, ensuring you quote your order number and send the email from the address used to place the order.
 
WITHDRAWAL FORM
Name
Email
Order number

Reason
Products you wish to return
I have read and understood the PRIVACY POLICY
BABY PHOTO PROPS EUROPE, S.L. will process the data you provide via this form in order to handle your enquiry, based on your consent, and will not disclose it to third parties unless required to do so by law. You have the right to access, amend and delete your data, as well as other rights. Further information can be found in our Privacy Policy.

POST
You can also send us this form by registered post, signed and dated:
Atrezo Foto Infantil / Baby Photo Props
Calle Torreblanca Uno, Nave D
41500 - Alcalá de Guadaíra - Sevilla
España


EMAIL
If you prefer, you can email us at info@atrezofotoinfantil.com to request a refund. You must always contact us from the email account used to make the purchase and include your order number.


OPENING HOURS
Our opening hours are from 08:00 to 15:30. However, you can email us at any time and we will reply as soon as possible.

Submitting the form: you can complete the form online and send it to us, or contact us by email. Once we have received your notification, we will advise you on how to proceed with returning the products.

Returns: You have a maximum of 14 days from receipt of your parcel to submit your cancellation request and return the products you wish to return. The products must be returned in their original condition, including the packaging.

Refund: This will be processed via the same payment method used for the purchase, once the products have been received and inspected.